a second chance for the abused and neglected items once for sale at Primero Auto Parts
OUR RETURN POLICY
Everything You Need to Know
Our return policy provides 30 days from the date of the original invoice to return items.
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Returns must be in new, unaltered, resellable condition, and in their original packaging
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CAPA parts must have the entire CAPA seal (both tabs) intact and attached to the part
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Removal of the certification sticker voids any, and all, warranty or credit
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All poor fit claims require photo documentation
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Damaged parts must be returned within 10 days of invoice
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Returns after 30 days from invoice date are subject to a 15% restocking fee
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Returns will NOT be accepted after 60 days from the invoice date
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Customers with a return rate exceeding 30% on a rolling 12 month basis will be charged a 15% restocking fee on ALL returns
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Drivers are not permitted to credit parts at the time of pickup
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Approved returns will be picked up by a driver at the next delivery
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Customers should inspect orders for damage, missing or incorrect parts prior to signing for delivery